Back to Home

Welcome to Fayyaz Travels. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking through our platform.

Personal Information We Collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

When you make a booking or attempt to make a booking through the platform, we collect certain information from you, including your name, billing address, payment information, email address, and phone number. We refer to this information as "Booking Information".

How Do We Use Your Personal Information?

We use the Booking Information that we collect generally to fulfill any bookings placed through the Site (including processing your payment information, arranging for travel/accommodation, and providing you with invoices and/or booking confirmations). Additionally, we use this Booking Information to:

  • Communicate with you regarding your booking or corporate account.
  • Screen our bookings for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we share necessary booking details with hotels, airlines, and other travel service providers to fulfill your travel arrangements. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention

When you place an order through the platform, we will maintain your Booking Information for our records unless and until you ask us to delete this information.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@fayyaztravels.com or by mail using the details provided below:

Fayyaz Travels Pte. Ltd.
2 Tannery Road, #03-01 Cencon Building, Singapore 347720